- We love our products, and we hope you will to! If you are not satisfied with your purchase, you may return the item to us in its original condition within 14 days of the confirmed delivery date. Original condition entails that the item must be unwashed, unworn, and in original packaging.
- When returning items to LivFit, please include a note with the following information: your name, date of purchase, method of purchase, and a brief explanation of the reason for the return. Please ship items to be returned to LivFit's shipping address as found on the shipping envelope that your product arrived in.
- If item meets the aforementioned criteria, a full refund less original shipping will be issued to original form of payment via PayPal.
- Please note: Goods will only be accepted for return if they are returned within 14 days of the Confirmed Delivery date. The item is your responsibility until it reaches us. We recommend that you send the item to us using a delivery service that insures you for the value of the goods, and allows you to track the item in transit and require a signature upon delivery. LivFit Clothing is not responsible for items lost in transit during return. The cost of shipping the item to LivFit Clothing is the customer’s responsibility. Shipping charges are not refundable.
- Items Purchased at LivFit Clothing parties and venues where the customer has the option to personally inspect and try on clothing prior to purchase will not be eligible for refund.
- Failure to properly wash, dry, and handle clothing may cause damage. Customer assumes full responsibility for any and all damage incurred while laundering, drying, treating, and using LivFit Clothing.
- To ensure your satisfaction and continued enjoyment of all LivFit Clothing products, please wash items individually to avoid color transfer. Follow washing/drying instructions carefully and always avoid washing with articles of different colors together. Keep brightly colored and dark items away from other clothing and fabric when wet. Tumble dry, low heat for best results
- All items are subject to inspection by LivFit Clothing to ensure refund eligibility. Any items not in original condition will not be eligible for return, but will be sent back to the customer as is.
- Occasionally we receive requests for exchanges. In an effort to avoid complications with items being sold out or unavailable, we allow returns, we can not accommodate exchanges.
- After a item has been successfully returned. A refund will be issued back through PayPal as it was received. We process these payments weekly. please allow up to seven business days fro funds to be returned.
*Occasionally we are contacted by customers that have placed and order without first verifying that their shipping address is correct and up to date. Please verify that your shipping address is correct before placing your order. We will ship directly to the shipping address we are given through the method of payment. We will not be responsible for any item that is lost, stolen, or otherwise undelivered due to incorrect shipping information received from customer or method of payment. (updated 2/9/2013 @5:31 pm Mountain time.)
© copyright January 1, 2012